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Legal Agreement

Privacy Policy

Effective Date: August 2, 2026Version 2.0

1. Introduction

Welcome to Airplays Connect (referred to as the "Platform," "we," "our," or "us"), owned and operated by Mano Media. We are committed to protecting the privacy and personal data of our users.

This Privacy Policy explains how we collect, process, use, store, and disclose information from artists, music industry professionals, and administrators who access the Platform via our Flutter mobile application or Next.js website.

By accessing or using Airplays Connect, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

To provide a functional and accountable bridge between artists and music industry professionals, we collect several categories of information:

A. Personal Identification & Profile Data

  • Artists: Stage name, email address, password hashes, profile picture, country, biography, and linked social media profiles.
  • Industry Professionals: Full legal name, stage name/alias, category (e.g., Radio DJ, A&R Executive, Playlist Curator), workplace name, years of experience, audience size, social links, location, and a vetted bio uploaded by administrators.

B. Media & Creative Uploads

  • Audio tracks, song titles, metadata (genre, tags, lyrics), artwork, press kits, and promotional descriptions uploaded by Artists for the purpose of campaigns.

C. Activity, Heartbeats & Telemetry

  • To verify review integrity, we record exact audio playback interactions (listen start, listen pause, listen heartbeats, listen completion timestamps) by professionals.
  • Detailed reviews, ratings, "Interested" signals, and direct messaging logs (exchanged between matching artists and professionals).

D. Payment & Transactional Metadata

  • All financial transactions (adding credits, payouts, withdrawals) are processed through secure third-party payment gateways: **Stripe** (for international card payments) and **PawaPay** (for mobile money in African markets).
  • We store transactional metadata (transaction ID, currency, amount, payment method, settlement status). We do not collect, process, or store credit card details or Mobile Money PINs.

3. How We Use Information

Airplays Connect processes user data to fulfill our services, enforce quality gates, and prevent platform abuse. Specifically, we use your data to:

  • Provide Core Features: Host and stream artist submissions, populate professional directories, and coordinate submission queues.
  • Enforce Quality Gatekeeping: Track listening heartbeats to guarantee professionals complete the mandatory listen requirements before receiving compensation.
  • Calculate Dynamic Splits & Payouts: Track campaign configurations, deposit histories, and payout percentages to calculate correct splits when reviews are submitted.
  • Establish Messaging Threads: Automate the opening of direct messaging channels when professionals signal genuine interest in an artist’s music.
  • Deliver Notifications: Inform artists of completed reviews, open chats, and payment logs via push notifications and emails.
  • Combat Fraud & Evasion: Detect bot activities, system manipulations, duplicate submissions, and low-quality/generic feedback loops.

4. Data Sharing & Third Parties

We do not sell your personal data. We share your data only with specific categories of third-party vendors and users to deliver the service:

A. Shared with Other Users: When artists launch a campaign, their profile, media files, and track details are shared with the selected industry professionals. When a professional reviews or initiates a chat, their stage name, category, and review content are shared with the submitting artist.

B. Payment Services: Card processing is handled via Stripe. African Mobile Money deposits and withdrawals are processed via PawaPay. Relevant transaction metadata is shared with these processors to authorize your payments.

C. Database & Infrastructure: Hosting, user authentication, and data persistence are managed through Supabase (PostgreSQL), Upstash (caching), and cloud hosting providers. Communication networks handle push notifications.

D. Legal Disclosures: We may disclose information if required to do so by applicable law, in response to valid legal processes, or to safeguard safety and rights.

5. Account & Data Deletion

To comply with Apple App Store and Google Play guidelines, we provide users with full autonomy over their accounts and data.

How to request deletion:

  • In-App Deletion: Navigate to your Account Dashboard in the mobile app, tap Settings, and select Delete Account. You will be prompted to confirm your choice.
  • Web Request: You can submit an official deletion request via email at support@airplaysconnect.com with the subject line "Account Deletion Request."

Important Notice: Account deletion is permanent and irreversible. Once requested, your profile, stage name, uploaded tracks, payment history, and chat history will be permanently deleted or anonymized within 30 days, unless legally required to retain transaction histories.

6. Security & Retention

We use industry-standard encryption protocols (SSL/TLS) for data transmission and implement appropriate technical measures to prevent unauthorized access or alteration of personal data.

We retain personal data only as long as necessary to provide the services described, comply with legal/accounting obligations, resolve disputes, and enforce our terms of service.

7. Your Privacy Rights

Depending on your geographic location (such as the EU under GDPR, or California under CCPA), you may hold specific statutory rights regarding your personal information, including:

  • The right to request access to the personal data we hold about you.
  • The right to correct or update inaccurate or incomplete information.
  • The right to request erasure of your data (subject to legal obligations).
  • The right to object to or restrict processing of your personal data.
  • The right to withdraw consent at any time where processing was consent-based.

To exercise any of these rights, please email us at support@airplaysconnect.com.

8. Children’s Privacy

Our Platform is not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13.

If we discover that a child under 13 has provided us with personal information, we will immediately take steps to terminate the account and delete all associated data.

9. Contact Information

For questions or concerns regarding this Privacy Policy, your data handling practices, or account inquiries, please reach out to us:

Mano Media

Parent Company of Airplays Connect